Job offer: Back office coordinator at CIMENCAM

Douala Posted on Cameroon

Job offer: Back office coordinator at CIMENCAM, Douala in Cameroon.

MAIN MISSIONS

ACTIVITIES

  • Monitor billing compliance
  • Ensure the processing of interactions with customers

PROFILE / KEY SKILLS

  • Bac +4/5 in Accounting, Management, Economics, Finance, Law, IT
  • At least 4 years of professional experience in a customer management position or an IT position would be an asset
  • Be 28 years of age or older

They must have:

  • Good knowledge of customer accounting
  • Good understanding of the functioning of ERPs (JDE, SAP)
  • Good understanding of the MS Office suite (Word, Excel)
  • Good ability to manage and lead a team
  • An excellent ability to communicate in English and French
  • A good sense of collaboration and results-oriented
  • A good level of autonomy in tasks and a good sense of anticipation
  • The spirit of teamwork
  • moral integrity

ACTIVITIES

  • Control the switch from sales detail to accounting and income reconciliation
  • Ensure the correction of invoicing errors, and other customer discounts/discounts,
  • Ensure the setting of customer selling prices
  • Ensure the transmission of accounting documents to customers (invoices, account statements, VAT withholding certificate, credit note invoices from remuneration, etc.)
  • Manage online Customer care (Customer service on social networks)
  • Manage customer service communications through various channels (mail, SMS, Calls, WhatsApp) Report on interactions with customers and customer satisfaction KPIs
  • Fix bugs and malfunctions related to invoicing
  • Periodically check the configuration of customer accounts

POSITION BASED AT: DOUALA PLANT

OF CANDIDATURES: [email protected] specifying in the subject the job title "Back Office Coordinator" 

  • Only selected CVs will be invited for the rest of the recruitment process.

About Company

CIMENCAM
DOUALA PLANT

Job Information

Status: Open Job type: Full Time Years of experience: 4 Salary: Negotiable Publish date: 03 Aug 2022

Apply for job

Sorry! application is not available.


Related Jobs



Was this article helpful?
YesNo

Adblock Detected

Hello friend, Thanks for stopping by. But it seems you are using Adblocker. Please, consider disabling it in order to gain access to our website.