Job offer in Cameroon: Sales service coordinator at CIMENCAM

Job offer in Cameroon: Sales service coordinator at CIMENCAM. CIMENCAM Cameroon is recruiting a Sales service Coordinator. Below is all you will need to know about this job offer.
MAIN MISSIONS
- Manage customer relationships and queries
- Ensure complete processing of customer orders
KEY SKILLS
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- Offre d’emploi: Chef service approvisionnement et logistique
- Bac + 4/5 Computer science. Management, International Trade, Logistics, Marketing, Law or Sales
- At least 4 years of professional experience in a similar position
- Êìre Aged 28 and over
he/she must have:
- Good knowledge of the functioning of ERPs (JOE. SAP)
- Good understanding of customer relationship management
- A good MS Office suite (Word, Excel)
- Good ability to communicate in English and French
- A good level of autonomy in tasks and a good sense of anticipation
- A good sense of collaboration and results-oriented
- The spirit of teamwork
- moral integrity
ACTIVITIES
- Ensure compliance of customer account balances with order processing
- Ensure that collection authorizations for all sales are entered before closing operations
- Monitor Sales reconciliations (especially those made outside the systems)
- Ensure the preparation and availability of customs files (export)
- Arbitrate if necessary on "opportunity of processing orders
- Contribute to the continuous improvement of the customer order service
- Set up all reporting necessary for customer order activities
- Ensure the resolution of Iléeg customer complaints to Front Office activities
- Supervise and coach front oåice teams
- propose innovative solutions to the functioning of the front office
BASED POST; DOUALA FACTORY
DATE: 07/08/2022 DEPOT OES CANDIDATURES: [email protected] specifying in Subject the job title "Sales Service CoordJnator" Only selected CVs will be called for the rest of the recruitment process.
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