OPay Nigeria is recruiting for these 02 posts

Lagos Posted on Nigeria

Job Information

Status: Open No of vacancies: 2 Job type: Full Time Years of experience: 5 Salary: Negotiable Publish date: 14 Feb 2023

About Company

OPay Nigeria
Lagos, Nigeria


Job offer in Nigeria 2023: OPay Nigeria is recruiting for these 02 posts. OPay gives you the freedom to get more. Our solutions make payments easier, transfers free, savings more rewarding and gives you cashback on airtime and data top-ups. Enjoy a better life with OPay.

Who We Are

We are committed to deepening financial inclusion through technology and enabling shared prosperity. We are more than a payment company, OPay is Beyond Banking.

OPay is a one-stop mobile-based platform for payments, transfers, loans, savings and other essential services for every individual. Currently, OPay boasts of over over 18 million registered app users and 500,000 agents in Nigeria who rely on OPay’s services to send and receive money, pay bills and many more.

OPay Digital Services Limited is a company founded by Opera Norway AS Group with footprints in emerging markets across Asia, Africa and Latin America in countries like Mexico, Nigeria, Egypt and Pakistan.

Why we do it

Over 60% of people in Africa remain unbanked and can’t access the most basic financial services to invest in their education and businesses, which limits their full potential. Nobody should be denied access to participate in the world economy because of their circumstances or background.

With a passionate team, a sophisticated mobile platform, and a fast-growing community of users, OPay is making financial services more efficient for millions of users and it starts with the ability to pay and have access to the right opportunities at the right time.

OPay Nigeria is recruiting for these 02 posts

1- Senior Charge Back Executive

Location: Ikeja, Lagos
Employment Type: Full-time

Key Duties / Responsibilities

  • Lead the sub-team that is responsible for the resolution of Customer issues
  • A thorough understanding of the card brand dispute management rules, response codes, and recommended response data. As well as an advanced knowledge of the chargeback funding process.
  • Daily management of our dispute management process on behalf of our merchants and acquirers across the continent
  • Provide email and phone support to acquirers and merchants for any dispute related issues
  • Manage the refunds process end-to-end and ensure all refunds are initiated and completed in a timely manner
  • Provide email and phone support to merchants for any refund related issues
  • Proactively spot glitches or bugs observed with Opay’s internal disputes or refunds tool and work with relevant product/Engineering teams to ensure they are resolved as quickly and possible
  • Daily reconciliation of debits that arise from the chargebacks process and escalation to acquirers where discrepancies arise
  • Regularly compile and share insights and trends gleaned during the dispute management and refunds process
  • Experience escalating chargebacks through re-presentment, arbitration and any other dispute resolution classifications
  • Working knowledge of banking operations, fraudulent investigations, and regulations related to disputes.

Job Requirements

  • Minimum B.Sc / HND in related courses
  • Minimum of 5 year working experience in cards/mobile/payment finance, fully integrated in all aspects of settlement ,Chargebacks, Arbitration and daily reconciliation process
  • Detailed understanding of the operational aspects of payment cards, Payment Gateway, international settlement, mobile payments and banking industry
  • Previous experience within a Dispute , Fintech or Banking Office environment.

Application Closing Date
9th February, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

2- Legal Counsel

Location: Ikeja, Lagos
Employment Type: Full-time

Key Duties / Responsibilities

  • Responsible for the legal affairs management of the company and providing legal consultant services.
  • Establish company legal management and contract management framework. Analyze, report & manage legal risks for business lines including (but not limited to) core-tech, fintech-related agreements.
  • Responsible for drafting, reviewing contracts and relative documents for new & ongoing business transactions
  • Cross collaboration with other departments
  • Provide legal support for e-commerce and digital marketing initiatives
  • Ensure onboarding and training of new business partners, and reinforce with existing business partners, to help drive value, discipline and assist business partner understanding of risk management and mitigation involved in the contract negotiation process.
  • Develop expertise in relevant legal regimes, including data privacy laws and industry standards and intellectual property, in order to facilitate regulatory and internal compliance.
  • Provide general legal advisory in company legal affairs and disputes.
  • Manage external law firms and legal consulting.
  • Other duties assigned by superior.


  • Minimum of LLB.
  • Certificate of Call to the Nigerian Bar (BL)
  • 5 – 6 years’ post-qualification experience.
  • Experience in a FINTECH or financial Services industry is desired
  • Extensive knowledge of the Nigerian laws, regulations and policies.
  • Depth and familiarity with the financial services industry, fintech regulations and policies.
  • Excellent grasp of legal research, advisory and analysis.
  • In-depth communication skills – drafting, review, negotiation.
  • Excellent logic and comprehension, excellent organizational and communication skills.
  • Excellent problem-analysis and problem-solving skills.
  • Great command of English (written, spoken).
  • Excellent team leader.
  • Highly motivated and achievement oriented.
  • Genuine interest in digital platforms, financial technology services and innovation.

Application Closing Date
15th February, 2023.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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