Job offer in Cameroon 2022: Relationship Manager. ECOBANK CAMEROUN S.A. is recruiting a Relationship Manager, Youth Banking ready to work across the national territory. The position is based in Douala.
Missions / Responsabilités / Activités
- To deliver high-quality service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.
- To deliver on agreed individual targets for – Deposit growth, – Revenue generation – product sales (Cross-selling) – new client acquisition,
- Digital products sales, (Mobile App, Ecobank Online)
- Loan portfolio management
KEY RESPONSIBILITIES BUSINESS AND FINANCIAL PERFORMANCE
- La Braserie Lomé S.A recrute 02 Mécanicien.nes
- AVIS D’APPEL A CANDIDATURE EXTERNE POUR LE RECRUTEMENT DE DEUX (02) ELECTRICIENS (H/F)
- La Brasserie BB Lomé S.A recrute pour ces 4 postes
- Recrutement d’Un-e (01) Coordinateur/trice National.e du Programme Santé
- Offre d’emploi: Chef service approvisionnement et logistique
- Proactively develop client relationships, anticipate and provide solutions to client needs and give high priority to client satisfaction, with responsibility for meeting or exceeding agreed performance targets and objectives.
- Work to onboard clients and develop portfolio through the sales of direct banking products and services
- Ensure that client instruction are duly served by applying all standard checks and controls in coordination with other departments.
- Achieve a satisfactory level of knowledge of Classic Banking products and services.
- Handle client queries of day to-day nature and assist in resolving clients' issues
LEADERSHIP AND PEOPLE MANAGEMENT
- Track and provide weekly reports on Portfolio performance at the RM level
- Team Player
PROCESS CONTROL AND OPERATIONAL PERFORMANCE
- Ensure full adherence to Operational Risk and Compliance guidelines e.g. KYC and anti-money laundering measures.
- Constantly monitor credit portfolio to ensure a maximum of 3% NPL.
- Lead strategic initiatives that will create business growth
Compétences / Exigences / Qualités - Job offer in Cameroon 2022: Relationship Manager
- At least 3 years of experience in Banking, Marketing or Sales in an FMCG organization
- Sound business product knowledge and people development performance record
- Good understanding of operations, technology and customer services to drive the Youth banking business.
- Bachelor’s/Master’s degree preferably in Finance, Accounting, Business Administration, Marketing or related field of study
- Fluent in English & French.
SKILLS & CAPACITIES
- Customer/market-orientated and Networking
- Ability to establish direction and drive execution
- Excellent at delivering and owning results
- Strong interpersonal, influencing and communication skills
Profil du candidat
» Niveau d’expérience: Expérimenté
» Années d’expérience: Entre 3 ans et 5 ans
Documents de candidature
» Motivation Letter
» Curriculum Vitae
please submit your cv and motivation letter to [email protected]