Specialist – Content Management

Douala Posted on Cameroon

Job Information

Status: Open Job type: Full Time Years of experience: 3 Salary: Negotiable Publish date: 13 Sep 2022

About Company

MTN Cameroon
Douala, CM


Mission/ Core purpose of the Job: (Short description):

Enable the day-to-day management of content production and broadcasting to ensure a better understanding of MTN Cameroon’s missions, activities, initiatives and challenges, and a strong relationship with digital platforms' key stakeholders.

Staff Leadership and Management

  • Ability to work in a team;
  • Responsible for self-learning and development with guidance from the Manager;
  • Ensure cohesive working with the CoE;
  • Accountable for meeting and prioritising own targets/deadlines;
  • Provide information to the Manager on work accomplishments, individual/team challenges;
  • Review performance metric dashboards prepared on various performance metrics and provide input to the manager

Operational Delivery:

  • Develop and produce various types of content for multiple platforms
  • Drive campaigns across multiple platforms
  • Ability to write clear, engaging and consistent messaging with the organization’s target audience
  • Collaborate with external team members and help with content production, including checking for quality
  • Execute social media strategy and best practices across various social media channels – Facebook, Twitter, LinkedIn, etc.
  • Work with ESG lead and champions to gather data and develop related content
  • Communicate directly with users via social media channels, respond to questions, engage and being the voice of the organization
  • Improve social media presence and connect with the target audience through compelling and purposeful content placement
  • Research to identify new content areas and current, best practice digital strategies and online platforms
  • Track and analyze campaign effectiveness and performances across different channels
  • Assists with general copywriting needs and collaboration in the creation of content for internal and external channels, including emails, news sites, social media, marketing materials, and website
  • Provide major news organs and mass media with relevant information related to MTN;
  • Assist and guide the media on issues to ensure that informative and accurate stories about the company are written and published;
  • Manage Digital Media Stakeholder database
  • Identify and engage online advocates;


  • Bachelor’s degree in communications, journalism, digital marketing or related field

Job offer: Specialist - Content Management  -- Experience:

  • 3-5 years of experience working in creating high-quality content and strong familiarity with video content creation, blogs, social media content, case studies, infographics, reports and more.


  • Media, Stakeholders & PR management;
  • Corporate and business communication
  • Crisis communication;
  • Reputation & brand building;
  • Project management;
  • Sustainable Development
  • Adobe Suite
  • Digital Marketing


  • Expert knowledge of Corporate Communication or Marketing;
  • Excellent knowledge of the telecommunications environment;
  • Good understanding of political, social and economic situation in the country;
  • Good understanding of media environment, their needs and journalists’ behavior;
  • Strong mastery of MTN products and services;
  • Excellent knowledge of MTN identity, history, culture and core values
  • Ability to manage multiple projects efficiently with strong written and verbal communication skills
  • Excellent project management skills and stakeholder management capabilities with the ability to collaborate across internal teams and firm leaders to develop and activate content
  • Think creatively and strategically
  • Strong writing and editing skills and the ability to understand target audiences and translate complex concepts into clear and engaging content
  • Organized and articulate, with impeccable attention to detail and hunger to contribute
  • Excellent project management skills and stakeholder management capabilities with the ability to collaborate across internal teams to develop and activate content
  • Understanding of digital and social media best practices and platforms
  • Understanding of sustainability issues, SDG, CSR and ESG strategies
  • Detail-oriented and deadline-driven, strong work ethic
  • Proficiency across company channels including online, print and social
  • Ability to communicate in a caring professional manner and provide excellent customer service
  • Digital Marketing;
  • Websites and Blogs CMS


  • Analytical Thinker
  • Problem Solver
  • Operational Value Creator
  • Culture and Change Champion
  • Supportive People Manager
  • Relationship Manager
  • Results Achiever
  • Operationally Astute
  • Ability to manage a very complex media environment;
  • Experience in managing relations with government officials, media institutions, and opinion leaders.
  • Well-networked in the media industry / can establish good working relationships;
  • The passion for new media and social networks;
  • Up to date on new social media tools, best practices and how to leverage its use compared to competitors.
  • Creative and innovative;
  • Excellent verbal and written communication skills;
  • Strong command of both French and English languages;
  • Creativity in dealing with stakeholders;
  • Always has a Plan B;
  • Excellent administration, organizational and IT skills;

· Good interpersonal skills;

  • Ability to work through conflicts and persuasively influence outcomes

Behavioural Qualities

  • Can do mentality and drive to meet ambitious standards;
  • Confidentiality;
  • Honesty and integrity;
  • Role model for ethical behaviour and professional conduct;
  • Demonstrate perseverance, and good judgment and possess effective communication skills to build trusting relationships;
  • Excellent time management skills
  • Directs people
  • Detail-oriented
  • Manages time

Specialist - Content Management Job offer application procedure


Please, check the link below in the "Apply" Section to visit the job aplication website.

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External website

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Job tags: Telecommunications
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