Specialist – Content Management

Specialist - Content Management. MTN Cameroon is hiring a Specialist in Content management in Douala, Cameroon.

Mission/ Core purpose of the Job: (Short description):

Enable the day-to-day management of content production and broadcasting to ensure a better understanding of MTN Cameroon’s missions, activities, initiatives and challenges, and a strong relationship with digital platforms' key stakeholders.

Staff Leadership and Management

• Ability to work in a team;
• Responsible for self-learning and development with guidance from the Manager;
• Ensure cohesive working with the CoE;
• Accountable for meeting and prioritising own targets/deadlines;
• Provide information to the Manager on work accomplishments, individual/team challenges;
• Review performance metric dashboards prepared on various performance metrics and provide input to the manager

Operational Delivery:

• Develop and produce various types of content for multiple platforms
• Drive campaigns across multiple platforms
• Ability to write clear, engaging and consistent messaging with the organization’s target audience
• Collaborate with external team members and help with content production, including checking for quality
• Execute social media strategy and best practices across various social media channels – Facebook, Twitter, LinkedIn, etc.
• Work with ESG lead and champions to gather data and develop related content
• Communicate directly with users via social media channels, respond to questions, engage and being the voice of the organization
• Improve social media presence and connect with the target audience through compelling and purposeful content placement
• Research to identify new content areas and current, best practice digital strategies and online platforms
• Track and analyze campaign effectiveness and performances across different channels
• Assists with general copywriting needs and collaboration in the creation of content for internal and external channels, including emails, news sites, social media, marketing materials, and website
• Provide major news organs and mass media with relevant information related to MTN;
• Assist and guide the media on issues to ensure that informative and accurate stories about the company are written and published;
• Manage Digital Media Stakeholder database
• Identify and engage online advocates;

Education:

• Bachelor’s degree in communications, journalism, digital marketing or related field

Job offer: Specialist - Content Management  -- Experience:

• 3-5 years of experience working in creating high-quality content and strong familiarity with video content creation, blogs, social media content, case studies, infographics, reports and more.

Training:

• Media, Stakeholders & PR management;
• Corporate and business communication
• Crisis communication;
• Reputation & brand building;
• Project management;
• Sustainable Development
• Adobe Suite
• Digital Marketing

Knowledge

• Expert knowledge of Corporate Communication or Marketing;
• Excellent knowledge of the telecommunications environment;
• Good understanding of political, social and economic situation in the country;
• Good understanding of media environment, their needs and journalists’ behavior;
• Strong mastery of MTN products and services;
• Excellent knowledge of MTN identity, history, culture and core values
• Ability to manage multiple projects efficiently with strong written and verbal communication skills
• Excellent project management skills and stakeholder management capabilities with the ability to collaborate across internal teams and firm leaders to develop and activate content
• Think creatively and strategically
• Strong writing and editing skills and the ability to understand target audiences and translate complex concepts into clear and engaging content
• Organized and articulate, with impeccable attention to detail and hunger to contribute
• Excellent project management skills and stakeholder management capabilities with the ability to collaborate across internal teams to develop and activate content
• Understanding of digital and social media best practices and platforms
• Understanding of sustainability issues, SDG, CSR and ESG strategies
• Detail-oriented and deadline-driven, strong work ethic
• Proficiency across company channels including online, print and social
• Ability to communicate in a caring professional manner and provide excellent customer service
• Digital Marketing;
• Websites and Blogs CMS

Skills

• Analytical Thinker
• Problem Solver
• Operational Value Creator
• Culture and Change Champion
• Supportive People Manager
• Relationship Manager
• Results Achiever
• Operationally Astute
• Ability to manage a very complex media environment;
• Experience in managing relations with government officials, media institutions, and opinion leaders.
• Well-networked in the media industry / can establish good working relationships;
• The passion for new media and social networks;
• Up to date on new social media tools, best practices and how to leverage its use compared to competitors.
• Creative and innovative;
• Excellent verbal and written communication skills;
• Strong command of both French and English languages;
• Creativity in dealing with stakeholders;
• Always has a Plan B;
• Excellent administration, organizational and IT skills;

· Good interpersonal skills;

• Ability to work through conflicts and persuasively influence outcomes

Behavioural Qualities

• Can do mentality and drive to meet ambitious standards;
• Confidentiality;
• Honesty and integrity;
• Role model for ethical behaviour and professional conduct;
• Demonstrate perseverance, and good judgment and possess effective communication skills to build trusting relationships;
• Excellent time management skills
• Directs people
• Detail-oriented
• Manages time

Specialist - Content Management Job offer application procedure

 

Please, check the link below in the "Apply" Section to visit the job aplication website.